Sales Opportunity Management
Boost your sales and make your team more effective with this online CRM software. Track sales leads, build forecasts, set tasks, attach proposals; all within this simple, easy to use portal.
Customer Service Management
Increase customer service and build customer loyalty with this powerful customer service portal. Controlled customer access comes as standard so that you can drive down administration costs whilst tracking performance
Gain control of complex projects and maximize profitability with effective project collaboration.
Track project tasks and costs and grant secure partner access.
A powerful and flexible contact management solution which is fully customizable to your needs lets you track all customer interactions.
Boost your sales and make your team more effective with this hosted CRM application!
Manage all points of contact with your customers and track sales throughout their lifecycles. Keep notes and comments on each stage of the relationship. Most of all - keep it simple and easy to use!
Get control over your team's activity. Improve productivity by managing sales pipelines more effectively and proactively. Get more accurate, timely sales forecasts.
Increase customer service and build customer loyalty!
Web CRM solutions are perfect to manage service contacts with your customers and track incidents through to resolution. Keep notes and comments on each stage of the process to give a "cradle to grave" view of the incident. iportinstant CRM is simple and easy to use and you can even let your customers log calls online!
Improve productivity by tracking patterns of service activity and directing training effort more effectively. Get more accurate information on which customers use which services.
Gain control of complex projects and maximize profitability!
Manage your projects, collaborate with teams and clients and track tasks and activity at all stages. Upload and store attachments and correspondence to allow collaboration between team members.
Improve productivity by tracking tasks through to completion and scheduling key tasks effectively. Involve the client in the collaboration for even more effective use of the hosted project management systems.
Use the News feed to alert staff to new products and services being launched. Involve them in the process by building online discussions.
Tell your customers what you are doing and how they can benefit. Encourage community and collaboration using the discussion threads. Post technical information and share knowledge within your organization.
When it comes to web or hosted Customer Relationship Management (CRM) it’s important to understand all the benefits of the solution before beginning your selection process. This web site is designed to help you build a business case for a hosted CRM service in your organization, develop an effective project, ask the right questions of your vendor, identify the challenges involved and implement a successful solution.